Privacy Policy
Effective Date: 7/1/2025
At Perfect Choice Home Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our website, SMS messaging, advertising, and services. By using our site or services, you agree to the terms outlined below.
1. Information We Collect
a. Information You Provide Directly
You may provide personal information when you:
- Fill out web forms
- Request a consultation or estimate
- Sign up for SMS alerts
- Communicate with our team
- Participate in contests, promotions, or surveys
This may include:
- Name, address, and phone number
- Email address
- Payment or financing details
- Service preferences
- Any other info you choose to provide
b. Information Collected Automatically
We automatically collect technical data through cookies, web beacons, pixels, and scripts when you visit our site or open marketing messages. This may include:
- IP address and browser type
- Device information
- Pages visited and time spent
- Clickstream behavior
- Email and SMS engagement data
c. Information from Third Parties
We may receive your data from:
- Advertising partners
- Payment processors
- Lead sources or affiliates
- Delivery or logistics partners
- Public records or credit checks (if applying for financing)
2. How We Use Your Information
We use your data to:
- Provide and schedule services
- Send appointment confirmations and updates
- Process payments or financing
- Respond to support inquiries
- Deliver promotional offers via SMS, email, or ads
- Analyze trends and improve our services
3. SMS & Mobile Messaging Compliance
We offer SMS messaging for promotional offers, appointment updates, and service alerts.
By opting in, you agree to receive recurring messages from Perfect Choice Home Solutions.
Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.
To opt out, reply STOP, CANCEL, QUIT, or UNSUBSCRIBE at any time. For help, reply HELP.
4. Cookies and Tracking
Our site uses cookies and other tracking tools to:
- Personalize your experience
- Remember preferences
- Measure marketing effectiveness
You may disable cookies in your browser settings. However, some site features may not work properly. Learn more at www.allaboutcookies.org.
We also use Google Analytics, Meta/Facebook Pixel, and similar tools for traffic analysis and ad targeting.
5. Sharing of Information
We do not sell your personal information. We only share it in the following cases:
- With trusted service providers who support our business (e.g., Hatch, payment processors, ad partners)
- As required by law, subpoenas, or legal processes
- To protect our business, users, or the public from fraud or harm
- With your consent, for marketing or partnership purposes
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal or regulatory obligations
- Resolve disputes
- Enforce our agreements
If you request deletion of your data, we will process it unless retention is required by law.
7. Your Rights & Choices
You may:
- Access your personal information
- Request corrections or deletions
- Unsubscribe from emails
- Opt out of SMS by replying STOP or contacting us
Contact us at the details below to exercise your rights.
8. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from anyone under 16. If we discover that we have collected data from a minor, we will delete it promptly.
9. Security Measures
We use industry-standard practices to secure your data, including:
- SSL encryption
- Limited access controls
- Data integrity checks
- Secure transmission of payment data
You are responsible for keeping your login credentials secure.
10. Changes to this Policy
We may update this policy at any time. Changes take effect immediately upon posting. We recommend checking our website regularly for updates.
11. Contact Information
If you have questions about this Privacy Policy or would like to make a data request, contact us:
