Terms & Conditions

SMS/MMS Program Terms & Conditions

Program Description

By opting in, you agree to receive SMS or MMS messages from Perfect Choice Home Solutions. These messages may include:

• Responses to quotes or inquiries
• Appointment confirmations and reminders
• Service updates and installation scheduling
• Promotions and special offers
• Customer service and feedback requests

Program Frequency

Message frequency will vary depending on your interaction with our services. You may receive multiple messages per month.

Opt-Out Instructions

You can opt out at any time by texting “STOP” to the number you received a message from. After your opt-out request:

• You will receive a final message confirming your opt-out.
• No further messages will be sent unless you re-subscribe by texting “START” or submitting a new opt-in.

Help Instructions

If you are experiencing issues, text “HELP” for assistance, or contact us directly:

Perfect Choice Home Solutions
Phone: (309) 698-5735
Email: admin@perfectchoicenow.com

Carrier Liability

Wireless carriers (e.g., AT&T, Verizon) are not liable for delayed, undelivered, or incomplete messages.

Message & Data Rates

Standard message and data rates may apply depending on your mobile plan. Contact your mobile carrier for details.

Consent Disclosure

By opting in, you consent to receive automated marketing messages. Consent is not a condition of purchase. Message frequency may vary.

Privacy

Please refer to our Privacy Policy for details on how your information is used and protected.

10K Home Makeover Giveaway – Official Rules & Regulations

1. Sponsor

The 10K Home Makeover Giveaway (“Promotion”) is sponsored by Perfect Choice Home Solutions (“Sponsor”).

2. Eligibility

No purchase is necessary to enter or win.

The Promotion is open only to legal residents of Illinois and Missouri who are:

• At least twenty-one (21) years of age at the time of entry;
• The legal owner of the residential property submitted for consideration; and
• Located within Sponsor’s active service territory.

Employees, officers, directors, contractors, immediate family members, and household members of Perfect Choice Home Solutions or its affiliated companies, vendors, suppliers, advertising agencies, and promotional partners are not eligible to participate.

Void where prohibited or restricted by law. The Promotion is subject to all applicable federal, state, and local laws and regulations.

3. Entry Period

The Promotion begins and ends on the dates publicly advertised by Sponsor. Entries submitted before or after the official Promotion period will not be eligible.

Sponsor reserves the right to modify, suspend, or terminate the Promotion at any time without prior notice due to circumstances beyond its control.

4. How to Enter

Eligible participants must complete the official entry process as described on Sponsor’s website, social media platforms, event materials, advertisements, or other approved promotional materials.

Incomplete, fraudulent, automated, duplicated, or non-compliant entries may be disqualified at Sponsor’s sole discretion.

Limit one (1) entry per household unless otherwise stated by Sponsor.

5. Prize Description

One (1) winner will receive products and/or services offered by Perfect Choice Home Solutions with a maximum retail value of up to Ten Thousand Dollars ($10,000 USD).

Prize may consist of qualifying roofing, siding, windows, bathroom remodeling, gutters, doors, or other products/services offered by Sponsor at the time of award.

Prize conditions include:

• Prize value is based on Sponsor’s retail pricing.
• Prize is non-transferable.
• Prize may not be redeemed for cash, credit, or refund.
• Prize may not be applied to previous purchases or existing contracts.
• Any project costs exceeding the awarded amount are the sole responsibility of the winner.
• Financing promotions, discounts, or additional offers may not be combined with the awarded prize unless approved by Sponsor.

If the selected project is deemed infeasible, unsafe, unavailable, or outside Sponsor’s normal scope of operations, Sponsor reserves the right to substitute an alternative qualifying product or service of equal or lesser value.

6. Property & Project Eligibility

The prize is valid only for owner-occupied residential properties located within Sponsor’s normal service areas.

All projects are subject to:

• Property inspection;
• Material availability;
• Local building code requirements;
• Permit approval;
• HOA approval where applicable; and
• Operational feasibility as determined solely by Sponsor.

Sponsor reserves the right to refuse, deny, modify, or cancel any project involving:

• Unsafe property conditions;
• Structural deficiencies;
• Hazardous materials including asbestos or mold;
• Code violations;
• Accessibility limitations;
• Unreasonable project scope; or
• Conditions outside Sponsor’s licensing, insurance coverage, or operational capabilities.

7. Winner Selection & Odds of Winning

One (1) winner will be selected in a random drawing from all eligible entries received during the Promotion period.

The drawing will occur within fourteen (14) business days following the close of the Promotion unless otherwise stated.

Odds of winning depend on the total number of eligible entries received.

8. Winner Notification & Prize Acceptance

Potential winner will be notified by phone, email, and/or other contact information provided during entry.

To claim the prize, the selected winner must:

• Respond within forty-eight (48) hours of notification;
• Provide proof of eligibility and property ownership if requested; and
• Complete any required release, waiver, tax, or publicity documentation.

Failure to respond within the required timeframe may result in disqualification and selection of an alternate winner.

9. Scheduling & Project Completion

Project scheduling shall be determined solely by Sponsor based on production availability, weather conditions, permit approvals, labor scheduling, and material availability.

Sponsor does not guarantee project start dates or completion dates.

Construction delays due to weather, supply chain interruptions, permitting issues, or other circumstances beyond Sponsor’s control shall not constitute breach or failure of prize fulfillment.

10. Taxes & Financial Responsibility

Winner is solely responsible for any federal, state, or local taxes, fees, assessments, permit costs, upgrades, or additional expenses associated with the prize or project exceeding the awarded amount.

Sponsor may require completion of applicable tax documentation, including IRS Form W-9 or other required reporting forms, prior to awarding the prize.

11. Publicity Release

By accepting the prize, winner grants Sponsor permission to use the winner’s name, city of residence, likeness, photographs, video footage, project details, testimonials, before-and-after images, and related promotional materials for advertising, marketing, and promotional purposes in any media format without additional compensation unless prohibited by law.

12. Limitation of Liability

By participating, entrants agree to release and hold harmless Perfect Choice Home Solutions and its owners, employees, officers, directors, affiliates, agents, vendors, advertising partners, and representatives from any and all liability, claims, damages, losses, injuries, or expenses arising from participation in the Promotion or acceptance/use of the prize.

Sponsor is not responsible for:

• Lost, late, incomplete, stolen, misdirected, or undeliverable entries;
• Technical failures of any kind;
• Internet, website, mobile device, or network malfunctions;
• Human, electronic, or administrative errors;
• Unauthorized intervention or fraud;
• Construction delays outside Sponsor’s reasonable control; or
• Typographical or promotional errors.

Sponsor reserves the right to disqualify any entrant who tampers with the entry process or violates these Official Rules.

13. Governing Law

These Official Rules shall be governed by and interpreted under the laws of the State of Illinois, without regard to conflict of law principles.

Any disputes arising from this Promotion shall be resolved exclusively in the appropriate state or federal courts located in Illinois.

14. Social Media Disclaimer

This Promotion is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram, Google, or any other social media platform.

By participating, entrants release all social media platforms from any responsibility related to the Promotion.

15. Acceptance of Rules

Participation in the Promotion constitutes full and unconditional agreement to these Official Rules and all decisions made by Sponsor, which shall be final and binding in all matters related to the Promotion.

Campaign Privacy Notice & Information-Sharing Consent

1. Who Is Collecting Information

Perfect Choice Home Solutions, 402 S. Main St., Creve Coeur, IL 61610, (309) 698-5735, admin@perfectchoicenow.com. This notice supplements the company privacy policy at perfectchoicehomesolutions.com/privacy for information collected specifically for the Veteran Roof Project.

2. Information We May Collect

• Contact and household information: name, address, phone, email, household/occupancy information.

• Veteran eligibility information: branch/service information and limited documentation reasonably necessary to verify eligibility.

• Property information: ownership, public property records, roof condition, inspection photos, measurements, permits, HOA information, and project records.

• Need information: information voluntarily provided to explain financial/practical inability to replace the roof. Perfect Choice will seek only information reasonably needed for selection.

• Insurance/project information: existence/status of a roof-related claim when relevant to project administration.

• Media information: only under a separate media release for public/promotional use.

3. Information We Ask You Not to Send Unless Specifically Requested

• Unredacted Social Security numbers

• Online banking credentials or full bank-account information

• Complete tax returns unless counsel/CPA later determines a narrowly tailored need

• Unredacted DD-214 containing unnecessary identifiers

• Medical charts/records or detailed diagnosis information

• Copies of military/common-access identification cards unless counsel specifically approves a lawful process

4. How We Use Campaign Information

• Administer nominations and communicate with applicants

• Verify eligibility and ownership

• Evaluate roof condition, need, and project feasibility

• Select finalists and recipient using the published criteria

• Plan materials, production, permitting, safety, warranties, and closeout

• Prevent fraud or duplicate/ineligible applications

• Comply with legal, insurance, accounting, audit, and recordkeeping obligations

5. Who May Receive Information

Access will be limited to people with a legitimate program role. Depending on final program structure, information may be shared with:

• Authorized Perfect Choice employees, legal counsel, accountants, insurers, and project service providers.

• Confirmed selection/referral partner(s), such as Habitat for Humanity Greater Peoria Area, only if a written role and data-handling arrangement is finalized.

• IKO, Richards Building Supply, or other project partners only to the extent needed for material planning, project administration, warranty, or authorized publicity. Sensitive eligibility records should not be shared with material partners unless necessary and specifically authorized.

• Government/permitting authorities or law enforcement when legally required.

6. Data Security

Perfect Choice will maintain reasonable administrative, technical, and physical safeguards appropriate to the information collected. When Perfect Choice enters a contract that discloses Illinois personal information to another organization, the agreement should require that organization to maintain reasonable security measures. Access to sensitive finalist/recipient files should be limited to personnel with a business need.

7. Retention and Disposal

Perfect Choice will retain campaign records only as long as reasonably necessary for the purposes above, legal obligations, disputes, audit, or project warranty administration. Materials containing protected personal information will be securely destroyed or erased so the information is unreadable, unusable, and undecipherable when disposal is appropriate. Internal retention periods are governed by the campaign Data Retention & Security Policy.

8. Publicity Is Separate

Submitting an application does not itself authorize commercial use of an applicant’s identity, image, voice, testimonial, or sensitive story. Public/promotional use of the selected recipient’s identity is governed by the separate written Media, Photo, Video & Story Release.

9. Applicant Choices / Requests

Applicants may request correction of inaccurate application information or ask Perfect Choice to withdraw an application. Deletion requests will be honored when reasonably possible unless retention is required for legal, security, audit, dispute, or completed-project purposes. Withdrawal before selection ends further consideration.